Here’s everything you need to know about placing an order and having your favorite designer clothing, luxury fashion, and streetwear delivered straight to your door:

Placing Your Order

  1. Browse our collections: Explore Vextoo’s curated selection of designer, luxury, and streetwear brands.
  2. Add items to your cart: Select your favorite pieces, choose your size and color, and add them to your cart.
  3. Review your cart: Double-check your selections and proceed to checkout.
  4. Create an account or checkout as a guest: Enter your billing and shipping information securely.
  5. Please choose your shipping method: We offer standard and express shipping options for domestic and international orders.
  6. Please select your payment method: We accept all major credit cards and PayPal for a safe, seamless transaction.
  7. Place your order: Confirm your order details and complete your purchase.

Shipping & Delivery

  • Processing time: Orders are typically processed and shipped within 3-5 business days.
  • Shipping times (USA):
    • Standard Shipping: 7–12 business days
    • Express Shipping: 3–5 business days
  • International Shipping: We ship to countries worldwide. Delivery times typically range from 9–14 business days, depending on your location. Shipping costs vary by destination.
  • Shipping costs:
    • Free standard shipping on orders over $300
    • $20 shipping fee for orders under $300
  • Tracking your order: After shipping, you will receive a confirmation email with tracking information so you can follow your package.

Returns & Exchanges

  • Return window: 30 days from delivery for unworn and unwashed items in their original packaging.
  • Easy returns & exchanges: Process your return or exchange online or contact our customer service team for assistance.
  • Free return shipping: Available for all orders within the United States. International returns may incur shipping costs; please get in touch with support for details.

Additional Information

  • FAQs: Find answers to common questions on our FAQs page.
  • Customer support: Our team is always happy to help. Visit our Contact Us page, or reach out via email or live chat for any assistance.

We’re thrilled to help you elevate your wardrobe! Shop Vextoo today and experience fashion without limits.